Effective Date: May 30, 2025
1. Introduction
Welcome to Pro Detailing. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://pro-detailing.co/) or use our mobile/car detailing services.
2. Information We Collect
a. Personal Data You Provide
- Contact information: name, email address, phone number, mailing address
- Vehicle details: make, model, year, license plate
- Payment information: credit card details or other billing data (processed securely via our payment provider)
b. Automatically Collected Data
- Usage data: IP address, browser type/version, pages visited, time/date stamps, referrer URL
- Cookies & tracking: small files placed on your device to enhance site functionality, analytics, and marketing (you may disable cookies in your browser settings, though some features may not work properly)
3. How We Use Your Information
We use your data to:
- Provide and manage services (e.g., schedule appointments, process payments);
- Communicate (confirm bookings, send reminders, respond to inquiries);
- Improve our website and services (analyze usage trends, develop new features);
- Marketing (with your consent, send promotions, newsletters—always with an option to opt out).
4. Information Sharing & Disclosure
We may share your information with:
- Service providers (e.g., payment processors, scheduling platforms) strictly to perform services on our behalf.
- Legal authorities if required by law or to protect our rights (e.g., subpoenas, investigations).
- Business transfers: in the event of a merger, sale, or acquisition; you’ll be notified if your personal data is part of any transfer.
5. Data Security
We implement organizational, technical, and administrative safeguards (SSL encryption, secure servers) to protect your information. However, no method of transmission or storage is 100% secure—use of our services is at your own risk.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data;
- Object to or restrict processing;
- Withdraw consent at any time (where processing is based on consent);
- Receive a copy of your data in a portable format.
To exercise any rights, contact us at info@pro-detailing.co or (202) 360-7095.
8. Third-Party Links
Our site may include links to third-party sites. We are not responsible for their privacy practices—please review their policies separately.
9. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The “Effective Date” at the top will indicate when the policy was last revised. Continued use after changes constitutes acceptance.